It works this way: You contact us – tell us the reason for the freeze – we suspend your account/ particular subscription till you contact us back.
PLEASE NOTE that you will not be able to log in to your account/use this subscription during the freeze period.
Appropriate reasons for the account freeze are the following:
VATIf your country belongs to European Union, VAT (Value Added Tax) is being added to the total price of your purchase. Our billing partner Avangate is obliged to collect VAT. You will see it on the checkout page during placing the order.
ConversionPlease note that Avangate accepts only USD and EUR currency through PayPal. Thus, if you select PayPal payment method and the currency is different from USD or EUR, the total price of your order will be converted to USD or EUR within PayPal system. Therefore, the final amount of charge will be increased.
VATIf you place an order and receive the message regarding declination of your transaction on the next page, you are welcome to proceed with the payment using our alternative checkout. Click on “Alternative Payment Service Provider” button and proceed using your credit / debit card or PayPal account.